Erica Verzelen

VP Public Sales & Solutions at bpostgroup

Erica Verzelen is currently serving as the VP Public Sales & Solutions at bpostgroup since January 2011. Erica has held various roles within the company, including Director Experience-Customer journey Parcels & Mail and Program lead for the Digital Customer Experience program. Erica has also worked in roles related to innovation, product development, and portfolio management within the Parcel & Logistics sector. Prior to their current position, Erica worked at companies like Van Marcke and Santens as a Marketing Manager. With a strong educational background, including an MBA from Vlerick Business School, Erica brings a wealth of experience in project management, product development, and customer experience to their current role.

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Previous companies

Timeline

  • VP Public Sales & Solutions

    January, 2024 - present

  • Director Experience-customer Journey Parcels & Mail

    February, 2021

  • Program Lead: Epic Owner Digital Customer Experience Program (dcx)

    February, 2019

  • Director Projects, Product Development & Management - Parcel & Logistics

    February, 2018

  • Director Projects & Product Development - Parcel & Logistics

    February, 2017

  • Portfolio Manager Parcels

    January, 2016

  • Senior Innovation Manager - Mrs(mail & Retail Solutions)

    September, 2014

  • Senior Product & Project Manager - Mrs(mail & Retail Solutions) - Portfolio: Data/ Mail Services

    March, 2012

  • Product & Process Manager - Mediamail

    January, 2011