S. M. Shafiqul Islam (Pmp®

S. M. Shafiqul Islam is a seasoned professional with extensive experience in project management and product development, currently serving as SAVP & Unit Head for Internet Banking and Online Systems at BRAC Bank Limited since September 2020. Noteworthy achievements include the successful management and delivery of the Astha App, eKYC digital onboarding system, and service and complaint management system, significantly enhancing the bank's digital offerings and customer satisfaction. Previous roles include Project Manager at Toptal, Head of Product Development at Deligram, and Head of Project Management at Monstar Lab Bangladesh, showcasing a proven track record in managing global projects and leading project management functions. S. M. Shafiqul Islam holds multiple professional certifications, including PMP®, PMI-ACP®, and SMC™, complemented by a strong educational background with a Bachelor's in Information Technology and an MBA from East West University.