Mithun Banik

Lead Support Engineer at BRAC IT

Mithun Banik has a diverse range of work experience in the technology field. Mithun started their career as an SEO Executive at I-Seon Solution in 2012 and worked there until 2013. Mithun then moved on to Cybertel USA, where they worked as a Tech Support Executive from 2014 to 2015. In 2015, they joined IPTV World Inc. as a Customer Support Executive, and worked there until 2017. Their most recent role has been at BRAC IT, where they have worked in various positions including Support Engineer, Senior Support Engineer, and currently, as a Lead Support Engineer since September 2023.

Mithun Banik completed a Masters in Information Technology at Jahangirnagar University from 2015 to 2017. Prior to that, they obtained a Bachelor of Science in Electrical and Electronics Engineering from the University of Information Technology and Sciences from 2009 to 2012 and a BSc in EEE from East West University from 2006 to 2009. Mithun also completed their HSC at Milestone College from 2003 to 2005 and their Secondary School Certificate at National Bank Public School & College from 2001 to 2003. In addition to their formal education, they have obtained various certifications in subjects such as management, leadership, negotiation, and data analysis.

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Timeline

  • Lead Support Engineer

    September, 2023 - present

  • Senior Support Engineer

    July, 2019

  • Support Engineer

    July, 2017