Bruce Morgan is a highly experienced technical support professional with an extensive background in managing and resolving complex support cases. Currently serving as a Technical Support Representative Lead at Brady Corporation since August 2023, Bruce oversees escalation cases and contributes to product development support. Previous roles include Technical Support Representative III at Brady Corporation, where responsibilities encompassed support for a range of printing solutions, and Label Systems Engineer at IDENTCO, providing engineering support and training for labeling systems. Additional experience includes serving as Service Manager at MIR - Medical International Research, focusing on technical support and inventory management, and Specialist Tech Support Associate at Honeywell Process Solutions, providing technical support for access control systems. Bruce began a career in technical support at Ari Network Services, assisting with software and systems troubleshooting. Bruce holds an Associate of Arts and Sciences degree from UW Waukesha and has further education from Waukesha County Technical College.
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