Joana Martins

Joana Martins is a professional with extensive experience in quality management and customer relations within the medical technology sector. Currently serving as Manager QM - Complaint Management at Brainlab since May 2023, Joana handles customer complaints, coordinates risk assessments, and participates in product-related corrective and preventive actions. Previously, Joana held the position of Modality Sales Specialist at Philips, managing accounts and providing clinical applications for image-guided therapy devices, and worked as an International Product Specialist at Vitro S.A, offering technical support and training to international clients. Joana's educational background includes a Master's degree in Biomedical Engineering from Faculdade de Ciências e Tecnologia da Universidade NOVA de Lisboa and a postgraduate degree in Marketing, Strategy, and Innovation from Nova School of Business and Economics.