Hamza Edher

Hamza Edher is an accomplished Director of Product Management at Capital One, where experience spans various roles focused on enhancing customer experiences in credit applications, fraud resolution, and agent servicing. Key contributions include digitizing fraud processes, modernizing core platforms, and improving customer interactions. Hamza also serves as a Lead Instructor in Product Management at BrainStation and co-founded WatchOut Subscription, developing a customer-centric subscription platform. Educational credentials include a Master’s degree in Applied Science from the University of Waterloo and a User Experience Design course from BrainStation, along with a Bachelor's degree in Mechanical Engineering from the American University of Sharjah.