Pedro Mora is a seasoned technical support professional with extensive experience in troubleshooting and providing advanced support for various data platforms and software solutions. Currently serving as a Technical Support Engineer at Braintrust since June 2025, Pedro previously held the role of Senior Technical Support Engineer at Dremio, where responsibilities included supporting the Dremio Unified Lakehouse platform and assisting customers with a wide range of technical tasks. Prior experiences include positions at StreamSets Inc. as a Technical Support Engineer II, Cloudera as a Customer Operations Engineer, and Fiserv in both Quality Assurance and Technical Support Engineer roles. Pedro began the technical career as a Technician at Grupo Electrotecnica and VICESA following an educational foundation in Electrical and Electronics Engineering from ULACIT and Colegio Universitario de Cartago.
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