Julia Freeman

Julia Freeman is a seasoned professional with a diverse background in customer support, operations, and veterinary services. Currently serving as a Fraud Operations Analyst at Branch since July 2023, Julia has also held roles as a Risk Operations Specialist and Customer Support Representative, excelling in customer support through interactions via Zendesk. Previous experience includes managing a team as Office Manager at Driveline Service of Atlanta and providing player support as a Customer Support Specialist at TaskUs for a prominent gaming company. Julia’s earlier roles span from veterinary technician positions at BluePearl Specialty + Emergency Pet Hospital and Capital Veterinary Specialists to barista roles in multiple coffee establishments, showcasing a well-rounded skill set in both service and operational management. Julia holds a high school diploma from McIntosh High School and attended multiple universities, including Florida State University.