TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.

Outsourcing

TaskUs

Gretchen Barker

Manish Pandya is the SVP, Digital Transformation at [TaskUs](/org/taskus). He joined [TaskUs](/org/taskus) in February of 2020 from Teleperformance, where he spent over 15 years, most recently serving as the EVP Technology and Innovative Solutions, EWAP.

Manish Pandya earned his MBA from [Drexel University](/org/drexel-university) in 2014 and his Bachelor of Engineering from University of Mumbai in 1992.

Manish Pandya

Phil Tomlinson is the VP of Content Security at [TaskUs](/org/taskus). Most recently, he was the Content Operations Practice Lead at [Cognizant](/org/cognizant). Prior, he spent nearly five years at Twitter, ultimately serving as Director of User Services.

Phil Tomlinson

Arjay Angodung has been working in the customer service industry for over 20 years. Arjay began their career as a director of operations for PeopleSupport, Inc. in 2004. In this role, they were responsible for managing multiple sites and 1,750 employees. Arjay was also responsible for $23 million in P&L management and service delivery for multiple industries. In 2008, they became the senior director of operations for Aegis PeopleSupport Philippines Inc. In this role, they were responsible for the full P&L for the business unit and service delivery for multiple clients across several locations. In 2011, they joined [Teleperformance](/org/teleperformance) as vice-president of operations. In this role, they were responsible for revenue and profit improvement, managing large vendor operations, redesigning business processes, labor and expense controls, and operational management. In 2016, they joined [TaskUs](/org/taskus) as VP of operations.

Arjay Angodung has a BS in Management with a concentration in Applied Corporate Management from [De La Salle University](/org/de-la-salle-university).

Arjay Angodung works with Chico Inong - VP, Operations, Dan Nacarato - SVP, Operations, and Merideth Evans - VP, Operations. Arjay Angodung reports to Stephan Daoust, COO.

Arjay Angodung

Kerry Carstairs is the SVP of Client Services at [TaskUs](/org/taskus). Kerry has over 10 years of experience in global operations and client services. 

Kerry started their career at C3/CustomerContactChannels, Inc. where they were one of the company founders. Kerry helped develop the overarching vision and executed the strategic operations plan to launch the company. Kerry also oversaw 13 call centers globally. 

In five years, they grew the company's revenue from $0 to $250M. Kerry was responsible for managing operations across Asia, Central America, the US, and Europe. Kerry was also recognized as a top-performing company in the BPO (business process outsourcing) and call center sector within the first year. 

Kerry then went on to work at [Uber](/org/uber) as the Head of Global Support Operations. In their role, they were responsible for leading the global BPO relationship management, global workforce management & strategic contracting services. 

Kerry has proven herself to be a dynamic and effective leader in both startups and large corporations. Kerry is an expert in operations, client services, revenue management, PMO, and WFM.

Kerry Carstairs holds a Bachelor of Science in Finance from [American University](/org/american-university).

Kerry Carstairs works with Balaji Sekar - CFO, Jarrod Johnson - CCO, and Stephan Daoust - COO. Kerry Carstairs reports to Bryce Maddock, CEO. Some individuals on their team include Toriah Van Heuvelen - VP, Client Services, Daniel Welliver - Director of Client Services, and Sean Neighbors - VP, Client Services.

Kerry Carstairs

Sean Neighbors is the Vice President of [Client Services](/org/client-services-inc) at [TaskUs](/org/taskus). Prior to their current role, Sean served as the Vice President of Client Solutions at Expert Global Solutions from September 2004 to October 2015. In this role, Sean was responsible for overseeing the company's customer care support services. Sean also played a key role in developing EGS's vertical expertise, with a deep understanding of industry-specific needs across healthcare, financial services, logistics, retail, media, technology, telecommunications, and utilities.

Before joining Expert Global Solutions, Sean served as the Director of Special Projects and New Market Development at Apparent Networks from August 2001 to January 2004. In this role, Sean was responsible for leading special projects and initiatives aimed at expanding Apparent Network's reach into new markets.

Sean has extensive experience in the customer service and customer care industries. Sean is a strategic thinker and an effective leader, with a proven track record in successfully developing and implementing solutions that drive results.

Sean Neighbors has a Master of Business Administration from The University of British Columbia and a Bachelor of Arts from Dominican University of California. Sean specializes in marketing and international business.

Sean Neighbors reports to Kerry Carstairs, SVP, [Client Services](/org/client-services-inc). They are on a team with Shawn Stoner - Director of [Client Services](/org/client-services-inc), Jenny Smith Byers - Vice President of [Client Services](/org/client-services-inc), and Toriah Van Heuvelen - VP, [Client Services](/org/client-services-inc).

Sean Neighbors

Jeramie Parsons is a Business Development Executive at [TaskUs](/org/taskus). Jeramie has over three years of experience in sales operations and pricing management. Jeramie has a proven track record of success in developing and executing sales strategies, improving operational efficiencies, and increasing profitability. Prior to joining [TaskUs](/org/taskus), they were with [US Foods](/org/us-foods) as a Sales Operations Analyst and before that, with FacilitySource as a Sales Operations & Pricing Manager. Jeramie has a Bachelor’s degree in Business Administration from the University of Arizona.

Jeramie Parsons has a background in business communications and technology innovation. Jeramie earned their BS in Technological Entrepreneurship and Management from [Arizona State University](/org/arizona-state-university) and their Executive Master of Business Administration from the [University of East London](/org/university-of-east-london).

Jeramie Parsons reports to Bailey Boyd, Director, Business Development. Jeramie Parsons works with Maggie Joyce - Business Development Representative, Danielle Arnold - Business Development Representative, and Jackie Lineberger - Business Development Executive.

Jeramie Parsons

Maggie Joyce is a Business Development Representative at [TaskUs](/org/taskus). Maggie has previous experience as a Territory Manager at Priority1 from March 2019 to January 2020, and as a Summer Intern at Grant Halliburton Foundation from May 2018 to August 2018.

Maggie Joyce completed their undergraduate degree in Animal Sciences at the University of Arkansas.

They are on a team with Danielle Arnold - Business Development Representative, Sally Stromme - Business Development Executive, and Jackie Lineberger - Business Development Executive. Maggie Joyce reports to Bailey Boyd, Director, Business Development.

Maggie Joyce

Charley LeMaster has been in the sales industry for over 25 years. Charley started their career at [AT&T](/org/att) in 1992 as a National Account Executive. Charley then moved to Dell Services (Perot Systems) in 1995 as a Regional Sales Manager. In 1999, they went to Akili Inc. as Vice President of Sales. From 2003 to 2015, they were at [Xerox](/org/xerox) as SVP Sales for the IT Services Division. Most recently, they have been with [TaskUs](/org/taskus) since July 2015 and is currently their SVP of Sales.

Charley LeMaster has a Bachelor of Business Administration (BBA) from [Texas A&M University](/org/texas-a-m-university) in General Management.

Charley LeMaster reports to Bryce Maddock, CEO. They work with Jarrod Johnson - CCO, Anna Victoria Alcachupas - VP, Business Development and People Branding, and Kerry Carstairs - SVP, Client Services.

Charley LeMaster

Jarrod Johnson is the current Chief Customer Officer at [TaskUs](/org/taskus). Jarrod has over 20 years of experience in sales and marketing, including stints as Senior Vice President at both FacilitySource and [Xerox](/org/xerox). Jarrod also served as Vice President of Sales for ACS, a [Xerox](/org/xerox) company, and as a Senior Client Executive at IBM. Jarrod has a proven track record of success in sales and marketing, and their experience will be a valuable asset to [TaskUs](/org/taskus).

Jarrod Johnson majored in political science and religion at [Gustavus Adolphus College](/org/gustavus-adolphus-college) and then went on to get their MBA from Duke University - The Fuqua School of Business.

Jarrod Johnson reports to Bryce Maddock, CEO. They are on a team with Manish Pandya - SVP, Digital Transformation, Jaspar Weir - President, and Gretchen Barker - Chief of Staff. and Isaac Puno - VP, Sales Enablement & Chief of Staff reports to Jarrod Johnson.

Jarrod Johnson

Brett Ransom is currently the VP of Business Development at [TaskUs](/org/taskus). Brett has over 20 years of experience in the customer service and outsourcing industry. Brett has held various leadership positions at etelecare global solutions, phase2, psg global solutions, and teletech. Ransom has a proven track record in successfully developing and executing business strategies that have resulted in significant growth and profitability. Brett is a highly effective communicator and problem solver with a passion for building strong relationships with clients and partners.

Brett Ransom has a Bachelor of Science in Economics from the University of Arizona and a Master of Business Administration (M.B.A.) from the [University of Phoenix](/org/university-of-phoenix-inc).

Some of their coworkers include Balaji Sekar - CFO, Vinay Sharma - Chief Learning Officer, and Mike Serpan - SVP, Client Services. Brett Ransom reports to Bryce Maddock, CEO.

Brett Ransom

Jeanette Lim is the SVP of Operations at [TaskUs](/org/taskus). Jeanette has over 17 years of sales and operations experience in the IT industry, spanning across Singapore, Malaysia, Indonesia, Thailand, India, Australia, and New Zealand. 

Jeanette started their career as a Business Development Executive at CrimsonLogic, before moving on to Fuji Xerox Singapore as a Major Account Manager. In this role, they managed major accounts in the Government and Healthcare sectors. 

In 2011, Jeanette joined IBM as a Sales Manager. Her responsibilities included leading a team of sales professionals and driving growth in enterprise content management sales. During their time at IBM, they were also responsible for growing the company's presence in Singapore. 

In 2014, Jeanette left IBM to join [Gartner](/org/gartner) as a Regional Account Director. In this role, they were responsible for managing [Gartner](/org/gartner)'s relationships with key accounts in Singapore and the Asia-Pacific region. 

In 2017, Jeanette joined SAP as a Senior Solution Sales Specialist for Database and Data Management. In this role, they were responsible for driving sales of SAP's database and data management solutions in the Asia-Pacific region. 

In 2021, Jeanette joined [TaskUs](/org/taskus) as the SVP of Operations. In this role, they are responsible for leading [TaskUs](/org/taskus)' global operations team and driving operational excellence across the company.

Jeanette Lim completed a Bachelor in Business with Second Class Honours (Upper Division) at Nanyang Technological University. Jeanette also has a Diploma with merit in Business Studies from [Ngee Ann Polytechnic](/org/ngee-ann-polytechnic).

Their manager is Stephan Daoust, COO. They work with Catherine Wang - VP, Operations, Jon King - VP, Operations, and Hemi Sehgal - SVP, Operations & Geo Head.

Jeanette Lim

Bryce Maddock is the CEO of [TaskUs](/org/taskus), a company that provides full service social media strategy and implementation for brands. Prior to [TaskUs](/org/taskus), Maddock was a partner at Smarter Social Media from October 2008 to November 2011. Maddock was also the co-founder of MW Entertainment, an event production and promotion company, from January 2005 to December 2007.

Bryce Maddock graduated from [New York University](/org/nyu) with a Bachelor of Arts in International Relations.

Some individuals on their team include Aaron Fischer - VP, Sales, Mark Sterling - VP, Project Management, and Stephan Daoust - COO.

Bryce Maddock

Curt Gooden is the current Chief Information Officer at [TaskUs](/org/taskus). Curt has previously served as the Chief Information Officer at C3/CustomerContactChannels, Inc. and as the VP IT Operations and Engineering at Intrawest. 

Curt has over 20 years of experience in the IT field. Curt began their career as a software engineer, before moving into management roles. Curt has a proven track record of successful IT management, with a focus on operations and engineering. 

At C3, Curt was responsible for global IT operations, enterprise architecture, and engineering. Curt oversaw a team of thousands of employees and helped the company to deliver world-class customer service. 

At Intrawest, Curt was responsible for overseeing IT operations, engineering, and enterprise architecture for a world-class customer service organization. Curt helped to deliver distinctive vacation and travel experiences to guests for over three decades. 

In their current role at [TaskUs](/org/taskus), Curt is responsible for leading the company’s IT strategy and operations. Curt is focused on helping [TaskUs](/org/taskus) to scale its technology infrastructure and capabilities to support its rapid growth.

Curt Gooden has a BS in Business Administration and Information Systems from [Colorado State University](/org/colorado-state-university).

They work with Phil Tomlinson - VP of Content Security, Balaji Sekar - CFO, and Vinay Sharma - Chief Learning Officer. Their manager is Bryce Maddock, CEO. and Sam Nassar - VP, IT Architecture & Engineering reports to Curt Gooden.

Curt Gooden

David Ford currently serves as the VP of Facilities at [TaskUs](/org/taskus). Prior to their current position, David was the Director of Customer Service at [NJOY](/org/njoy) Electronic Cigarettes from June 2012 to April 2014. In this role, David was responsible for overseeing all aspects of [NJOY](/org/njoy)'s global customer service organization. This included assisting with identifying and implementing new e-commerce/connectivity tools, developing and implementing training structures, defining and maintaining the "Gold Standard" in customer experience, and upholding all procedures, policies, and initiatives that governed customer response and complaint handling. David also ensured that all policies and procedures met or exceeded local, regional, and global "best practice" standards and properly reflected and upheld [NJOY](/org/njoy)'s views, standards, and advertisement. Furthermore, David defined all metrics that indicated customer service performance, developed and implemented KPI reporting, and monitored and maintained minimal SLA's requirements across all groups. Additionally, David was responsible for selecting and evaluating BPO call centers that housed [NJOY](/org/njoy) campaigns as well as selecting, training, and maintaining regional customer service managers. Finally, David defined all key data points to be collected by customer service, developed means by which to collect this data, and provided a medium by which this data could be presented to executive staff.

David Ford's educational career includes a Bachelor of Science in Biology from UC Irvine and a Bachelor of Science in Biology from [University of California, Riverside](/org/university-of-california-riverside).

David Ford works with Charley LeMaster - SVP, Sales, Jaspar Weir - President, and Stephan Daoust - COO. David Ford reports to Bryce Maddock, CEO.

David Ford

Mark Sterling is the VP of Project Management at [TaskUs](/org/taskus). Mark has over 10 years of experience in leadership roles in project management and transition management. Prior to joining [TaskUs](/org/taskus), Mark was the Senior Director, Transition and Transformation at Sutherland Global Services. In this role, they were responsible for the growth and development of a team of Transition Managers across the APAC and EMEA regions. Mark also led key strategic project and program launches on behalf of the organization.

Mark has a proven track record of successfully launching and expanding operations in new geographies. Mark was instrumental in expanding the Sutherland Global Services footprint through the successful launch of operations in Sweden and Estonia. Mark also supported a large scale consultative project to blueprint a Center of Excellence for a leading airline partner. In addition, they expanded the global team by four PMP certified PMs to support the organization's growth.

Most recently, Mark Sterling initiated a mentoring program to prepare future leaders for a career path in Project Management. This program has been successful in developing the next generation of leaders at [TaskUs](/org/taskus).

Mark Sterling earned their Bachelor of Science in Business Administration and Management from [Drexel University](/org/drexel-university)'s LeBow College of Business. Mark is also certified by the [Project Management Institute](/org/project-management-institute) as a PMP.

Mark Sterling reports to Bryce Maddock, CEO. and Leslie Arambulo - Senior Director, Project Management Office reports to Mark Sterling. Mark Sterling works with Jon Wouters - VP, Expansion and Growth, Kerry Carstairs - SVP, Client Services, and Bret Ransom - VP, Business Development.

Mark Sterling

Chico Inong is the current Vice President of Operations at [TaskUs](/org/taskus). Chico has over 15 years of experience in the industry, and has held various positions at both NCO Group and Expert Global Solutions. 

Inong first started at NCO Group in May 2004, where they eventually became the General Manager. In this role, they were responsible for growing a Telecommunications program launched in October 2009 to 650 FTE through 2010. Chico was also in charge of overall performance in service level agreements, objectives and account profitability. Furthermore, they oversaw Operations, Workforce Management, Training, Quality, Business Management, Process improvements, Profit and Loss for the company. Chico reported directly to the Assistant Vice-President during their time at NCO Group. 

In July 2012, Inong left NCO Group to join Expert Global Solutions as their Senior Director. While at Expert Global Solutions, they launched a Telecommunications program in NCO’s 2nd site in the Philippines and grew the account to over 1,000 FTE in a span of 7 to 8 months in collaboration with Project Manager and Site Vice President. Furthermore, they oversaw Operational and Quality performance of multiple lines of business with a monthly revenue of $2M. Chico also oversaw Training, Quality and Business Process Improvements and Workforce and Business Management supporting multiple offshore and onshore NCO sites. Chico reported directly to the Site Vice President, Program Assistant Vice-President while at Expert Global Solutions. 

In June 2015, Inong left Expert Global Solutions to join [TaskUs](/org/taskus) as their Vice President of Operations. In this role, they are responsible for leading and managing [TaskUs](/org/taskus)’ operations team globally. 

Throughout their career, Inong has been recognized for their accomplishments. While at NCO Group, the program they were responsible for ranked top site among 8 service partners in the client’s balanced scorecard in Q3 and Q4 of 2010. Furthermore, while at Expert Global Solutions, the site was ranked 5th for the client’s critical metric among 36 service partners.

Chico Inong has a Bachelor of Science in Computer Science from the Informatics Computer Institute and a Bachelor of Landscape Architecture from the University of the Philippines.

Chico Inong works with Nazryne de Guzman - VP, Operations, Arjay Angodung - VP, Operations, and Catherine Wang - VP, Operations. Chico Inong reports to Stephan Daoust, COO.

Chico Inong

Merideth Evans is currently the VP of Operations at [TaskUs](/org/taskus). Merideth has over 25 years of experience in customer service and business operations. Prior to their current role, they served as the Director of Global Customer Experience for TELUS International from 2010 to 2018. From 1998 to 2010, they were the Director of Business Operations for West Business Services. From 1994 to 1998, they were the National Quality Assurance Manager for Promark One. Merideth has a proven track record of successful leadership and management in the customer service and business operations fields.

Merideth Evans has completed 78 credits toward their BA in Business Management from Chandler-Gilbert Community College. Merideth is currently enrolled in classes and is expected to graduate within the next two years.

Their manager is Stephan Daoust, COO. Merideth Evans works with Dan Nacarato - SVP, Operations, Sapna Bhambani - VP, Operations, and Nazryne de Guzman - VP, Operations.

Merideth Evans

Jon King is the current VP of Operations at [TaskUs](/org/taskus). Jon has over 10 years of experience in operations and customer management, with a focus on improving margins and growing troubled accounts. Jon has previously worked as a Global Vice President at [Alorica](/org/alorica), responsible for a 5,000 person business unit with $100M in annual revenue. In their role at [Alorica](/org/alorica), they were able to improve margins by 7% and save the business in their first 90 days. Jon was also responsible for the turnaround of US clients, and was awarded Partner of the Year in two divisions within 2 years. Prior to [Alorica](/org/alorica), Jon worked as the VP of Operations at Firstsource Solutions Limited, where they were responsible for the start-up of US Customer Management Operations. In this role, they helped build the CM business from scratch to 700 employees within one year across two locations. Jon has also held positions as Regional VP Operations - Americas at WDS, A Xerox Company and Senior Vice President of Operations at Aeqore.

Jon King reports to Stephan Daoust, COO. Jon King works with Chico Inong - VP, Operations, Nazryne de Guzman - VP, Operations, and Hemi Sehgal - SVP, Operations & Geo Head.

Jon King

Vinay Sharma is the Chief Learning Officer at [TaskUs](/org/taskus). Prior to joining [TaskUs](/org/taskus), Vinay was the Chief Learning Officer at [Veldos LLC](/org/veldos-llc) from May 2012 to September 2014. Vinay has also worked as the Executive Director - Learning, OD and Performance Improvement at JPMorgan Chase & Co. from May 2004 to April 2012, and as the AVP - Training & Development at GENPACT LLC from April 1999 to April 2004.

Vinay Sharma has an MBA in Human Resources from Delhi University.

Vinay Sharma works with Gretchen Barker - Chief of Staff, Jarrod Johnson - CCO, and Kerry Carstairs - SVP, Client Services. A direct report to Vinay Sharma is and Nina Natiola - Director, Learning Experience. Vinay Sharma reports to Bryce Maddock, CEO.

Vinay Sharma

Lysandra A. Castaneda is the current Director of Client Services at [TaskUs](/org/taskus). Lysandra has previous experience working as a Client Services Executive at Sutherland from May 2015 to February 2018, a Group Fitness Instructor at [24 Hour Fitness](/org/24-hour-fitness), and an Account Executive at The Results Companies from March 2012 to May 2015. 

Lysandra is responsible for client management and operational execution of multiple clients with verticals including wireless communications provider, tax filing client, wrestling entertainment organization, and educational online system service provider. Lysandra completed project management of business process improvements with application of initiatives on multiple client lines of business at global sites. Lysandra also lead the implementation organization of new client onshore and offshore business with seasonality implications, requiring a swift ramps of hundreds of employees. 

Lysandra has a talent for effective involvement in all aspects of a client’s business to ensure operational success, including Recruiting, Training, Operations, Quality, Business Analytics and Workforce Management. Lysandra is also responsible for full P&L.

Lysandra A. Castaneda has a Master of Business Administration - MBA from St.Edward's University in the field of Business, Management, Marketing, and Related Support Services. Lysandra also has a Bachelor's degree from St.Edward's University in Marketing.

Lysandra A. Castaneda reports to Kerry Carstairs, SVP, Client Services. Some of their coworkers include Shawn Stoner - Director of Client Services, Jenny Smith Byers - Vice President of Client Services, and Daniel Welliver - Director of Client Services.

Lysandra A. Castaneda

Daniel Welliver is currently the Director of [Client Services](/org/client-services-inc) at [TaskUs](/org/taskus). Prior to this, they served as the Senior Director of Operations at FCR from October 2014 to October 2018. In this role, they were responsible for leading all initiatives related to call/contact center operations and processes for 7 call/contact centers, 50 clients, 4 directors, 9 managers, and 900 employees. 

Under Daniel's leadership, the organization achieved a 93% client satisfaction rating through the development and adoption of performance standards. Daniel also developed operational standards and processes that led to 4% year-over-year revenue growth. In addition, Daniel spearhead operational performance foundations through rollout and implementation of WBR, MBR, and QBR process with all clients.

Daniel has a proven track record of success in building initial client relationships and identifying the right site and leadership to launch new client's implementations. Daniel is a highly effective leader with a deep commitment to customer satisfaction.

Daniel Welliver has a Bachelor of Science in Business Management- Project Management from [University of Phoenix](/org/university-of-phoenix-inc) and an Associate's Degree in Associate of Science- Business Administration from Western International University.

Daniel Welliver reports to Kerry Carstairs, SVP, [Client Services](/org/client-services-inc). Some of their coworkers include Lysandra A. Castaneda - Director of [Client Services](/org/client-services-inc), Jenny Smith Byers - Vice President of [Client Services](/org/client-services-inc), and Toriah Van Heuvelen - VP, [Client Services](/org/client-services-inc).

Daniel Welliver

Shawn Stoner is the Director of [Client Services](/org/client-services-inc) at [TaskUs](/org/taskus). Shawn has over 20 years of experience in customer service and operations management. Shawn started their career as a Director of Operations at [West Corporation](/org/west). Shawn then went on to become the President/Managing Member of Resultant Contact Solutions, LLC. Shawn then became the Sr. Director of Strategic Services at [TPG TeleManagement](/org/tpg-telemanagement-inc) where they worked with TPG's Fortune 500 clients to take TPG's analytics and turn them into insights and action that improve client results and transform customer experiences. Shawn then became the Vice President of Business Development & Strategy at The Echelon Group LLC. Shawn is now the Director of [Client Services](/org/client-services-inc) at [TaskUs](/org/taskus) where they lead a team of customer engagement professionals to develop solutions that optimize customer experience and enable our clients to achieve their desired business outcomes.

Their manager is Kerry Carstairs, SVP, [Client Services](/org/client-services-inc). Some of their coworkers include Jenny Smith Byers - Vice President of [Client Services](/org/client-services-inc), Daniel Welliver - Director of [Client Services](/org/client-services-inc), and Lysandra A. Castaneda - Director of [Client Services](/org/client-services-inc).

Shawn Stoner

Paul Garcia is currently the Director of People Branding at [TaskUs](/org/taskus). Prior to this, they were with the same company as a Senior Advisor from June 2016 to July 2017. Before that, they worked as an Assistant Manager at [Walmart](/org/walmart) from July 2013 to July 2016.

Paul Garcia studied web page, digital/multimedia and information resources design at The Art Institute of Pittsburgh-Online Division and earned an associate's degree.

Paul Garcia reports to Anna Victoria Alcachupas, VP, Business Development and People Branding. Paul Garcia works with and Bailey Boyd - Director, Business Development.

Paul Garcia

Jackie Lineberger is a Business Development Executive at [TaskUs](/org/taskus). Jackie has previously worked as an Account Manager at [Hewlett Packard Enterprise](/org/hewlett-packard-enterprise) from August 2016 to March 2018. In their previous role, Jackie was responsible for promoting HPE's robust product portfolio of servers, storage, and networking while matching their customers' needs in the dynamic and ever-evolving technology landscape. Jackie also drove business with new and existing accounts by utilizing multiple tools to assist with prospecting and account management such as LinkedIn, Sales Navigator, Discover.org, and Salesforce.com, managing the sales cycle for projects with the help of a large ecosystem of resources, and continuing to nurture client relationships and upsell after the sales cycle is complete.

In their previous role, Jackie also engaged accounts on upcoming events in the territory, current promotions, and new product introductions. Jackie also mentored multiple new hires and conducted on-the-job training, served as Team Lead for Propensity to Buy tool and Volunteer Ambassador, as well as strategizing as a member of the SMB Core Team to help solve internal business problems. Jackie exceeded an $18 million quota in FY 2017 by 17% within about 400 accounts employing up to 1000 in the Connecticut area and performed quarterly business reviews to analyze individual performance of KPIs, quota, and career aspirations.

Jackie Lineberger is a marketing and sales professional who earned their Bachelor of Science from [Clemson University](/org/clemson-university). Jackie also has a Sales Certificate from [Clemson University](/org/clemson-university) and a Spanish minor. Jackie is currently pursuing their MBA at Stratford Academy.

Jackie Lineberger reports to Bailey Boyd, Director, Business Development. They are on a team with Maggie Joyce - Business Development Representative, Danielle Arnold - Business Development Representative, and Jeramie Parsons - Business Development Executive.

Jackie Lineberger

Sally Stromme is a Business Development Executive at [TaskUs](/org/taskus). Prior to their current position, they worked as a Territory Manager at Doskocil Manufacturing from June 2017 to October 2018, where they were responsible for achieving sales objectives with over 300 accounts across 7 U.S. States. In their previous position as a Health Fitness Specialist at Corporate Fitness Works from January 2015 to June 2017, they instructed group exercise classes, created Personal Exercise Prescriptions, and conducted fitness evaluations using ACSM protocols, among other responsibilities. Sally has a passion for helping others and ensuring their well-being, which drives their success in their career.

Sally Stromme holds a Bachelor's Degree in Public Health Education and Promotion from the University of Minnesota Duluth.

Sally Stromme reports to Bailey Boyd, Director, Business Development. They work with Maggie Joyce - Business Development Representative, Danielle Arnold - Business Development Representative, and Jackie Lineberger - Business Development Executive.

Sally Stromme

Danielle Arnold is a Business Development Representative at [TaskUs](/org/taskus). Danielle has previous experience working as an Account Executive at FedEx Services and as a Retail Sales Manager at KITSON. Danielle began their career in retail sales at [Nordstrom](/org/nordstrom) in 2010.

Danielle Arnold's educational career includes a Bachelor of Applied Science in Business Supply Chain and Operations Management from California State University San Marcos and an Associates of Arts in Merchandise Marketing from FIDM.

Danielle Arnold reports to Bailey Boyd, Director, Business Development. Some of their coworkers include Sally Stromme - Business Development Executive, Maggie Joyce - Business Development Representative, and Jackie Lineberger - Business Development Executive.

Danielle Arnold

Mike Serpan is the SVP of Client Services at [TaskUs](/org/taskus). Mike has over 20 years of experience in sales and management. Prior to joining [TaskUs](/org/taskus), Mike was Sr. Director Sales at [Convergys](/org/convergys). Mike has also held leadership positions at [AT&T](/org/att) American Transtech and [AT&T](/org/att).

Throughout their career, Mike has been responsible for overseeing sales teams and developing new business opportunities. Mike is a results-driven leader who is passionate about building relationships with clients and helping them grow their businesses.

Mike is a graduate of the University of California, Berkeley. In their free time, they enjoy sailing, traveling, and spending time with their family.



Mike Serpan reports to Bryce Maddock, CEO. Mike Serpan works with Kerry Carstairs - SVP, Client Services, Aaron Fischer - VP, Sales, and Mark Sterling - VP, Project Management.

Mike Serpan

Heath Heilpern

Wilson Ryan Jay Baral

Victor Lino Reyes

Ems Nares

Petra M. Rose

Orven Andrei Aquino

Jennifer Kavanagh

Jeremiah Rosario

Rea Ferandez

Katrina Ferrer

As Vice President of Business Development in the Philippines, Victoria is expected to be the company's expert on the bidding/RFP (Request for Proposal) process, as well as the site visit process that includes development of comprehensive responses, closely coordinating with key departments and building competitive strategies to win business.

Additionally, Victoria sets up and manages the Lead Generation team to help grow our sales pipeline and accelerate our revenue growth. She's pretty awesome!

She brings more than 14 years of BPO experience to TaskUs. She served in similar roles and functions with The Minacs Group, STARTEK and VXI Global Solutions, Inc.

Victoria graduated from St. Paul Manila with a degree in Business Management. Impressively, she earned cum laude honors for her hard work. Following her undergraduate studies, she attended the [University of the Philippines](/org/university-of-the-philippines) where she received her MBA. Additionally, she holds a post-graduate degree at JAIMS, located in Honolulu, Hawaii.

In her free time, She takes her smart and "highly opinionated" son to different places so they can enjoy the world together! She likes to collect beautiful things and read books, enjoys regular spa sessions and aspires to be a yogist someday.

Anna Victoria Alcachupas

Jan Melzar Ulan

Kirk Jeter

Bojo Fernandez

Tammy Holcomb

Toriah Van Heuvelen

Isaac Puno

Bailey Boyd

Jenny Smith Byers

Hemi Sehgal

Nazryne de Guzman

Catherine Wang

Sapna Bhambani

Stephan Daoust is the COO at [TaskUs](/org/taskus). He joined [TaskUs](/org/taskus) in January of 2021 after over twenty years at [Concentrix](/org/concentrix) and [Convergys](/org/convergys). 

Stephan earned his LLB, Law from Université de Moncton in 1999 and his BA in Law and Justice from [Laurentian University](/org/laurentian-university) in 1996.

Stephan Daoust

Leslie Arambulo

Nina Natiola

Cindy Castellanos Zavala

Rachel Perez

Addi Dela Cruz

Jaspar Weir

Jon Wouters

Sam Nassar

Aaron Fischer has over 17 years of experience in sales and business development. Aaron is currently the VP of Sales at [TaskUs](/org/taskus), where they are responsible for a team of 10 Sales Executives and Business Development Representatives. Prior to their current role, Aaron was the SVP of Sales at [TaskUs](/org/taskus), where they were responsible for creating new pipeline and closing over $80M a year in new logo clients.

Aaron has also held the role of Senior Director, Global Business Development at Sykes, where they were responsible for end-to-end business development, lead generation, vertical strategy and quota management into Financial Services and Travel & Leisure industries. During their time at Sykes, Aaron closed thirty additional lines of business in five countries and was named the 2015 Global Salesperson of the Year & Team Player of The Year.

Aaron Fischer has a Bachelor of Science in Journalism from The University of Kansas. Aaron also has certification from the Leadership Development Institute at Eckerd College in their Leadership Development Program.

Some of their coworkers include Bret Ransom - VP, Business Development, Charley LeMaster - SVP, Sales, and Phil Tomlinson - VP of Content Security. Aaron Fischer reports to Bryce Maddock, CEO.

TaskUs

Org chart

Teams

Leadership Team

CEO and Executive Team

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