Chinwe Jennifer Essien

Team Lead Loan Servicing & Collections at Branch

Chinwe Jennifer Essien is an accomplished professional with extensive experience in loan servicing, collections, and quality assurance. Currently serving as Lead Analyst for Loan Servicing & Collections at Branch International since February 2019, Chinwe has enhanced recoveries significantly through performance-driven allocations and advanced analytics. Previous roles include Senior Analyst and Senior Quality Assurance Analyst at Branch International, Chief Marketing Officer at Fidelity Bank PLC, and various positions in customer service and technical support. Chinwe holds a Bachelor's degree in Computer and Information Systems Security from Regent University College of Science and Technology and a Bachelor's degree in Information Technology from the University of Cape Coast.

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Work style

How I prefer to work

Remote & Office

Morning

Mostly in a team

Qualities I value in my colleagues

  • Work ethic
  • integrity
  • team spirit
  • curiosity
  • sense of humor

My communication style

  • Calm
  • clear
  • positive
  • thoughtful
  • tactful

My pet peeves

  • Selfishness
  • gossip
  • micromanagement
  • disrespectfulness
  • inconsiderateness

Fun fact

I have completed 40 48-hour rolling fasts.