Simon Ujah is a seasoned professional in the payments and customer service sectors, currently serving as a Payments Operations Senior Associate at Branch International since August 2021, after previously holding the role of Payments Operations Associate. Prior experience includes positions as a Customer Service Representative at PalmPay and Polaris Bank Ltd., where responsibilities encompassed liaising with stakeholders to relay customer insights and supervising teams to ensure high-quality service. Simon commenced a career as a Digital Marketing Specialist at First Bank of Nigeria Ltd. and also worked as a Service Representative at Konga Online Shopping Ltd. Educational background includes a Bachelor’s degree in Economics from the University of Abuja, completed in 2014.
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