Amma Hawks

Amma Hawks serves as the Customer Education Program Senior Manager at Branch since March 2023, focusing on developing customer education and community strategies. Previous experience includes roles as a Training Strategy Advisor at SalesIntel.io and Training Strategy Consultant for Inclusively, where consultation on training strategies and customer training program design was provided. As the Head of Training & Certification at Conviva, Amma managed a product training team and developed global learning management and certification programs. Notable earlier positions also include Education and Training Manager at Pinterest and Senior Technical Instructor at Marketo. Academic credentials include a BA in African American Studies from the University of California, Berkeley, and multiple certificates in leadership coaching, wine and spirits education, and facilitative leadership training. Additionally, Amma's entrepreneurial venture includes founding the Urban Wine Network, a social networking organization focused on wine education.