Leonie Kessels

Customer Service Manager at Brand Masters

Leonie Kessels has a diverse work experience spanning various industries. Leonie recently served as a Customer Service Manager at Brand Masters BV, where they managed customer service operations. Prior to that, they held the position of Account Support Lead DACH, providing support to key accounts. Leonie also worked as an Account Support at the same company.

Leonie has entrepreneurial experience as the owner of Blossom by Bali, an online webshop that sells handmade products from Bali. Leonie successfully managed the business from 2019 to 2020.

In 2018, Leonie worked as a Product Manager at Alumet BV, specializing in anodizing a variety of profiles and construction components. Their responsibilities included international customer management, sales support, and communication.

Earlier in their career, Leonie gained experience in digital communications as a Digitale communicatiemedewerker at Waterschap Brabantse Delta from 2014 to 2016. Leonie also worked as a Marketing & Public Relations Coordinator at The Galaxy in Sydney for a short period in 2013.

Leonie completed an internship as a Change Manager at KLM Engineering & Maintenance in 2011 and gained editorial experience during their internship at Talpa Media Holding in 2009.

Leonie Kessels started their education in 2000 at Prisma Graaf Engelbrecht College, where they completed their HAVO degree in 2007. In 2007, they enrolled in Fontys University of Applied Sciences and completed their HBO degree in Communicatie in 2011. In 2009, they attended Bowling Green State University for an HBO Minor in Media Publication and Design. In 2013, Leonie earned a Certificate in Marketing NIMA A from ICM opleidingen & trainingen. Currently, in 2018, they are pursuing an E-learning Web Developer Course at Udemy Academy.

Links

Previous companies

Waterschap Brabantse Delta logo

Timeline

  • Customer Service Manager

    November, 2021 - present

  • Account Support Lead DACH

    October, 2020

  • Account Support

    November, 2019