Ian Ang

Client Success Director at Brandmuscle

Ian Ang, MBA, CCXP has a diverse and extensive work experience spanning across various industries. Ian currently serves as the Client Success Director at BrandMuscle, where they are responsible for developing strategies for customer growth and retention. Ian 'srole includes client management, as well as the development of initiatives and campaigns to identify revenue-generating and marketing opportunities.

Prior to their current role, Ian founded and served as the President of Crossing Lines, a philanthropic company focused on equipping and promoting local leaders and pastors to impact the development of nations. Ian created multiple international businesses that support local communities and provided counsel support, financial coaching, and mentorship to leaders.

Ian also held significant positions at Compassion International, including Global Customer Experience Director, Global Customer Experience Manager, and Global Marketing Specialist. In these roles, they led and managed teams in engaging customers through world-class experiential encounters with products/services, cultivated new product development for global customer acquisition, and gained strong experience in international marketing and multi-team collaboration.

Additionally, Ian worked as an International Account Manager at Reach Beyond, where they developed new business relationships and oversaw worldwide production, broadcasting, customer support, and distribution. Ian also served as a Volunteer Staff member at YWAM, where they coordinated the development of a telenetworking communication project and led workshops in leadership development.

Ian's career began at Dell, where they gained experience in product development and analyzed home computer business channel performances.

Overall, Ian Ang's work experience showcases their expertise in customer growth and retention, business development, international marketing, and leadership development.

Ian Ang has a Bachelor of Science degree in International Business from the University of East Anglia. Ian also completed their O-Levels with a focus on Science at Penang Free School. Ian went on to earn an Executive MBA in International Business from Quantic School of Business and Technology. In addition to their degrees, they have obtained several certifications, including "Artificial Intelligence Fundamentals" from IBM and "Branding and Customer Experience" from IE Business School. Ian also holds certifications in various business and management areas from Quantic School of Business and Technology, such as Operations and Performance Management, Project Management, and Corporate Governance.

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