Lester Sanchez Gazmuri

Lester Sanchez Gazmuri has a diverse work experience spanning several industries. Lester began their career in 2010 as a Customer Service Representative at Switchboard of Miami, where they worked until 2015. In 2019, they joined Paradise Exteriors LLC as an Account Executive, responsible for managing customer relationships and pursuing new business opportunities. Lester worked in this role until 2021 when they transitioned to Best Buy as a Sales Associate. Later in 2021, they joined Better as a Real Estate Associate, focusing on customer relationship management and sales generation. In 2022, they moved to Triplebyte as a Business Development Representative, where they identified and qualified leads through outbound prospecting activities. Currently, they work at SmartBiz as an SMB Account Executive.

Lester Sanchez Gazmuri obtained an Associate of Science degree in Psychology from Miami Dade College from 2010 to 2012. In addition to their degree, they have obtained various certifications such as Agile Foundations, Business Fundamentals for Customer Success Managers, Communicating with Executives, Customer Experience: Journey Mapping, Customer Service Foundations, Customer Service: Problem-Solving and Troubleshooting, Customer Success Management Fundamentals, Engagement Evaluation Best Practices for Customer Success Management, Engagement Preparation Best Practices for Customer Success Management, Introduction to Web APIs, Onboarding and Adoption Best Practices for Customer Success Management, Sales: Customer Success, Serving Customers Using Social Media, Introduction to Data Analysis in Excel Course, Cold Email Prospecting, Sales Foundations, and Certified Customer Success Manager (CCSM) Level 1. These certifications were obtained from institutions such as LinkedIn and SuccessHACKER, with the latest certification obtained in June 2023.