Wendy Groffen - Marcus possesses extensive experience in IT and service management, currently serving as Hoofd Servicedesk & Werkplekbeheer MICT at Bravis ziekenhuis since June 2021. Previous roles include Servicemanager ICT at IT-Workz and various positions as Wijzigingsbeheerder (Change Manager) at ICT WBW and ICT Samenwerking, overseeing change management for municipalities such as Bergen op Zoom and Roosendaal. Wendy also held the position of Teamleider Servicedesk at Lievensberg ziekenhuis and worked as a Service Management Consultant and Specialist at Andarr and Citee, respectively. Wendy began a career as a Problem/Change & Service Level Manager at BT Syntegra. Educational qualifications include a management development degree and a part-time HBO in Bedrijskundige Informatica from Avans University of Applied Sciences, along with early education at Erasmus University Rotterdam and Gymnasium Juvenaat H. Hart.