Tony Gray

Tony Gray is an experienced IT professional with a career spanning over three decades. Currently serving as the IT Technical Support Services Team Leader at Bravissimo since October 2020, Tony has a robust background from IBM, where tenure extended from June 1990 to September 2020 in various managerial roles. Responsibilities included managing European multivendor remote support operations, overseeing software support teams, leading the UKI Tivoli Technical Support Team, and serving as Product Lifecycle Manager Team Leader, consistently focusing on performance analysis, improvement against service level agreements (SLAs), and client satisfaction. Tony Gray's educational foundation was built at The Judd School from 1978 to 1984.