Kelly Cook

Kelly Cook is a Technical Support Specialist at Braze since July 2023, previously serving as a Solutions Engineer at Overjet, where significant achievements included reducing onboarding time by 50% and standardizing internal documentation to improve efficiency. Prior experience includes a role as a Support Engineer at Sift, managing customer relations and mentoring new hires, as well as a Data Engineer position at Optum, where batch processing software was revamped. Kelly began a career in technology as a Junior Software Developer at Provisions Group and holds a Bachelor's degree in Music from Goucher College, enhanced by technical training at Nashville Software School.