Nikita Mendiratta

Nikita Mendiratta is a seasoned professional in customer success and management with extensive experience garnered from various leading companies. Currently serving as a Senior Customer Success Manager at Braze since May 2022, Nikita previously held the role of Customer Success Manager at Blend, where efforts were focused on enhancing the customer journey for banking products. Prior positions include Senior and Customer Success Manager roles at BirdEye, where over 60,000 businesses utilize the platform for customer engagement, as well as Strategic Account Manager at Bazaarvoice, specializing in brand management. Earlier experience includes a Product Marketing Specialist role at DropThought, a Digital Media Planner position at Resultrix, and strategic functions in sales and operations at dealsandyou and Commonwealth Bank of Australia. Nikita holds a Master's degree in Marketing from Monash University and a project and program management certificate from the University of California, Santa Cruz.