A'Ina Razif

Service Desk Service Improvement & Customer Onboarding Analyst at Brennan IT

A'ina Razif currently serves as a Service Desk Service Improvement & Customer Onboarding Analyst at Brennan since April 2023. Prior experience includes a role at MOQdigital from November 2020 to April 2023, where A'ina held titles such as Service Desk Engineer/Change Administrative Assistant and Customer Service Agent, notably managing over 1000 concierge calls to facilitate RACP members' transition to online examinations. A'ina holds a Bachelor of Business/Bachelor of IT in Finance and Information Systems from Queensland University of Technology, completed in November 2020, and a Foundation in Business from Taylor's University. Educational background also includes a Sijil Pelajaran Malaysia (SPM) in Science Stream from SBP Integrasi Gombak.

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