Cécile Luft

Cécile Luft is a Product Knowledge Manager at Brevo since June 2020, overseeing the Product Knowledge team and enhancing product documentation on the Help Center. Prior to this, Cécile has valuable experience in customer care and support management roles, notably as Manager of Customer Care at RingCentral Engage Digital from September 2014 to December 2019. Cécile's background includes a period of volunteering and travel in Latin America, a Training and Support Manager role at SEGULA Technologies, and technical writing experience at Dassault Systemes. Cécile holds a Master's degree in Multilingual and Multimedia Documentation from Université Paris Cité and a Bachelor's degree in English Language and Literature from Université Paris-Est Créteil.