Anna Duong is a seasoned professional with extensive experience in product information management and e-commerce operations. Currently serving as a Product Information Specialist at Brewster Home Fashions since August 2021, Anna has achieved a 99.5% accuracy rate by conducting thorough investigations to rectify errors. Previous roles include Merchandise Operation Specialist at J. Jill, where Anna coordinated various projects and supported reporting for planning and eCommerce, and E-Commerce Operations Associate at Cambridge Select Inc., focusing on inventory management and shipment prioritization. Earlier experience as a Retail Sales Associate at Coach and Specialized Sales and Service Consultant at Wayfair honed Anna's customer service and sales skills, contributing to improved customer satisfaction and sales performance. Anna holds a Bachelor of Science Degree in Management with a concentration in the Fashion Industry from Bay State College and an Associate of Art Degree in Business from Bunker Hill Community College.
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