Nicoly Oliveira

Nicoly Oliveira is a Global Resolutions Specialist at Brex since March 2023, specializing in providing solutions and troubleshooting as a subject matter expert. Prior experience includes a promotion to Support Specialist II at Brex and freelance Shopify consulting services since 2018, alongside work as an English-Portuguese translator. Nicoly founded Fresh Made Craft in October 2021, focusing on developing eco-friendly handmade candles and soaps. Previous roles include Language Care Support Specialist at Shopify, Customer Experience Associate at TD, Customer Service Representative at Nordstrom and Cercle Corretora de Seguros e Imóveis Ltda, and General Dentist at Coife Odonto. Nicoly holds a Diploma in Business Administration from BCIT and a Bachelor's degree in Dentistry from Universidade Estadual de Feira de Santana.