Yuki Kim

Yuki Kim is a skilled customer experience professional currently serving as a CX Dedicated Support Specialist at Brex since April 2023, with a specialization in Financials added in August 2023. Previously, Yuki held the position of Team Lead, Global Site Readiness at Prometric from April 2021 to March 2023, focusing on the development and evaluation of training materials, delivering training sessions, and implementing modern learning trends. Prior experience includes roles at Paragon Testing Enterprises Inc. and Vancouver International College, where Yuki managed programs, overhauled curricula, and achieved significant enrollment and retention successes. Additionally, Yuki worked at Pan Pacific College, boosting enrollment by 300% and digitizing educational resources.