Ms. Flavia Bittencourt has a degree in Chemical Engineering from the Federal University of Rio de Janeiro – UFRJ, an MBA in Marketing from the Escola Superior de Propaganda e Marketing – ESPM and an Executive MBA from Fundação Dom Cabral. She served as a member of the Board of Directors of Lojas Marisa between 2018 and 2019 and was a Senior Consultant at The Carlyle Group from 2012 until 2013. Ms. Flávia Bittencourt has a long history at Oi – Telemar, with over 10 years of experience in positions as Voice Market Manager (2001 – 2003), General Marketing Manager at Oi Móvel and, later, at Oi Group (2003 – 2005) ) and also held the position of Chief Marketing Officer and Chief Marketing Officer (2005 – 2011). In addition, she was Director of Lácteos Brasil, co-founder of STORIES4FUN, and Senior Vice President of Latin America and National President (Brazil) of Sephora Brasil. He is currently CEO of Adidas and a member of the Board of Directors of Tim Brasil.