Kiala Hanneman

Kiala Hanneman is a seasoned professional with extensive experience in loss mitigation and operations management. Currently serving as Senior Director of Loss Mitigation at Bridgecrest since July 2023, Kiala previously held key roles at Ally, including Director of Dealer Credit Administration and Operations Manager. Prior experience includes Department Operations Manager at Nissan Motor Corporation, where Kiala managed the Specialty Collections Department, and Senior Operations Manager at Uber, where Kiala played a crucial role in establishing Xchange Leasing. Additional background includes management positions at Capital One Auto Finance, Bank of America, and Bank of America Merrill Lynch, combined with a foundational degree in Speech Language Pathology & Audiology from The University of Texas at Dallas.