Royce Binion

Royce Binion is an experienced Loan Advisor III at Bridgecrest, with a tenure that began in July 2014, managing a portfolio of auto accounts that are at risk of 60 to 90-day delinquency. Responsibilities include educating account holders on loan statuses, processing account changes, conducting extensive call outreach, and ensuring compliance with company policies and FDCPA regulations. Prior experience includes serving as a Loss Mitigation Specialist at Citi from October 2009 to February 2014, where Royce managed delinquent loans, provided client education on loan modifications, and negotiated settlements. Additional roles at Citi involved document retrieval and bankcard collections, focusing on delinquent accounts and supporting clients through collection processes. Royce holds a Bachelor of Arts in Economics from the University of North Texas, obtained in 2009.