Shane Hodgson is a seasoned professional in client service and technical support with extensive experience in various roles. Currently serving as Service Manager at BridgeNet Technology Consultants since February 2019, Shane leads a team of Help Desk technicians and focuses on documentation and training. Prior to this, Shane held the position of Systems Analyst at the same company, providing support for Windows desktop and server systems across diverse industries. Shane's earlier roles include Independent Consultant at HodgsonTech, Application Support Specialist at RPS Covington, and several positions at Tulane University, where responsibilities ranged from managing information services to providing technical support in the medical library. Educational qualifications include a Master of Library & Information Science from The University of Alabama Graduate School, a Master of Arts in History from Southeastern Louisiana University, and a Bachelor of Arts in General Studies from the same institution.
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