Carolyn M. is a seasoned professional with extensive experience in managed services, product ownership, and team leadership within the Salesforce ecosystem. Currently serving as the Director of Managed Services at Bridgenext, Carolyn previously held the same title at CodeScience, where responsibilities included enhancing Salesforce ISVs' applications. At Red Hat, Carolyn excelled as a Salesforce and Apttus CPQ Product Owner, leading Agile development teams and implementing strategic improvements that significantly increased sales process efficiency and customer satisfaction. Carolyn's career began in customer service at Stein Mart and has been enriched by a Bachelor of Science in Computer Information Systems from Elon University.
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