Nikki Falb-Joslin

Nikki Falb-Joslin is an experienced Solution Architect currently working at Bridgenext since August 2024. Prior to this role, Nikki served as a Sr. HLS Business Analyst and Team Lead at CodeScience from June 2021 to September 2024 and held the position of Associate Director at Optum from January 2014 to March 2021, leading functional architecture and configuration for Utilization Management (Health Cloud) and orchestrating Service Cloud to Health Cloud migrations. Nikki's career also encompasses various business analyst roles, focusing on requirement gathering, process improvement, and Salesforce configurations. Nikki is educated in Marketing Management from the University of St. Thomas and has obtained a Fundraising Certificate Series. Additionally, Nikki is a certified Ranger through Trailhead by Salesforce.