Jonathan Newell

Jonathan Newell is a seasoned professional in guest services, currently serving as the Senior Manager for Guest Services at Bridgestone Arena since August 2022. In this role, responsibilities include overseeing event staff, managing team schedules, and developing training programs. Prior to this, Jonathan held multiple Guest Experience Manager positions at The Walt Disney Company from May 2007 to August 2022, where leadership involved managing large teams across various venues, ensuring exceptional guest experiences, and evaluating staffing needs for major events. Jonathan's early career included roles at Comcast-Spectacor and various customer service positions, supported by a Bachelor of Business Management with a focus on Sport Management from Daniel Webster College.