Caroline Cross

Caroline Cross has a robust background in workforce management and business development, currently serving as a Program Manager for Innovation & Business Development at Bridgestone Americas since February 2019. In this role, key responsibilities include managing a substantial annual payroll spend of nearly $1 billion and analyzing large datasets to identify efficiencies and cost-saving strategies. Previously, Caroline held positions at Bridgestone as a Labor Management Senior Analyst and Specialist, enhancing reporting strategies for over 18,000 store teammates. Prior to Bridgestone, experience as a Workforce Management Senior Analyst and Demand Chain Management Analyst at Dollar General involved forecasting and labor budget creation for over 15,000 stores, as well as improving inventory levels across numerous distribution centers. Caroline began a career at Ralph Lauren, where positions included Production Flow Analyst and DC Operations Analyst, focusing on operational efficiencies. A Bachelor’s Degree in Business Management with a concentration in Economics was earned at Clemson University.