Michelle Collins

Michelle Collins is a seasoned professional with extensive experience at Bridgestone Americas since July 2015, where roles include Senior Product Owner in Service & Incident Management and Business Optimization Partner on the Transformation Team. Michelle has been instrumental in project management, cross-functional coordination, and internal consulting for continuous improvement solutions. Previous positions within Bridgestone encompass a Business Support Analyst, Marketing Analyst, and Customer Service Representative, where key responsibilities involved data management, reporting, and customer liaison. Prior experience at Stericycle includes serving as a Team Lead and Customer Service Agent, showcasing strong leadership and frontline customer engagement skills. Educational qualifications comprise a Bachelor’s of Science in Marketing Management from WGU Indiana and an Associate of Science in Health Care Administration from Brown Mackie College.