Ejona Gjata

Ejona Gjata has a diverse work experience, starting with their most recent role as a Senior Customer Success Team Lead at BridgeU, where they oversee account management and team leadership across Asia-Pacific and the Middle East. Prior to this, they worked as a Senior Customer Success Manager, providing account management, training, and support for BridgeU schools. Ejona also has experience as a Customer Success Manager at the same company.

Before their roles at BridgeU, Ejona worked as a Teaching Assistant at The Open University of Hong Kong, where they taught various marketing and business courses and contributed to course development. Ejona also worked as a Trade Marketing Coordinator at BAT, where they coordinated ambassadorship projects and monitored competitor activities.

Ejona's previous experience includes working as an Account Manager at Xenia S.p.A., where they maintained client relations and negotiated contracts, and as an intern in the Recovery Department of non-performing loans at Crédit Agricole CIB. Ejona also had a role as an Outgoing Exchange Department Member at AIESEC, where they focused on promoting leadership development and cross-cultural understanding.

Overall, Ejona Gjata's work experience spans customer success, teaching, marketing coordination, account management, and youth empowerment.

Ejona Gjata has a diverse education history. From 2011 to 2015, they attended the University of New York Tirana, where they obtained a Bachelor of Science (B.S.) degree in Business Administration and Management, specializing in the Professional Masters program. Following this, they pursued their passion for law at the University of Tirana from 2012 to 2017, earning a Bachelor of Laws (LL.B.) degree.

In addition to their academic achievements, Ejona Gjata has also obtained certifications to enhance their professional skills. In 2015, they received the Toefl Ibt certification from the Educational Testing Service (ETS), demonstrating their proficiency in English language skills. More recently, in July 2021, they obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER.

These educational and certification experiences have equipped Ejona Gjata with a strong foundation in both business administration and law, providing their with a well-rounded skill set in both fields.