Wiley Hartzog

Wiley Hartzog has diverse work experience in various roles. From 2016 to 2021, they worked as a Pharmacy Technician at Sterling Healthcare. In this role, they gained experience in pharmaceuticals and related tasks. In 2021, they joined Vintage Software as a Customer Support Specialist, where they handled service tickets, responded to inquiries, troubleshooted software issues, and provided technical support. Wiley also engaged with clients, gathered feedback, and reported bugs to the development team. In 2022, Wiley worked at Southeast Missouri State University as a Web Development Project Manager, collaborating with a team to create a web-based student resource center. Wiley gathered requirements, created documentation, and designed mockups. Currently, they are employed as a Customer Support Engineer at Bridgeway Benefit Technologies. In this role, Wiley provides technical support, analyzes healthcare claims and core issues, and designs JavaScript functions for data transformation and compliance. Wiley effectively manages a high volume of assignments in a fast-paced environment.

Wiley Hartzog obtained a Bachelor of Science degree in Computer Information Systems from Southeast Missouri State University. Wiley pursued their education at this institution from 2017 to 2022.