Brierley is transforming loyalty around the world, turning client challenges into successful and profitable loyalty program solutions. They bring together innovative thought leadership, unparalleled expertise, and advanced technologies to help brands win customers’ hearts and minds.


Marketing

Brierley

Brierley's headquarters in Frisco, TX, United States

Don Smith

Kristen Dearing

Randy Hernandez

J. Donald Smith

Tom Pfaff

Eileen Harrison

Katherine Boulware

The Leadership Team at Brierley steers the company's strategic direction and drives innovation in loyalty solutions. Comprising top executives, they leverage their diverse expertise to enhance client experiences, optimize talent management, and ensure the effective implementation of advanced technologies that transform customer engagement. Through collaborative leadership, they aim to maintain Brierley’s position as a global leader in loyalty program development.

Leadership Team

The Client Success and Engagement team at Brierley is dedicated to ensuring the successful implementation and management of loyalty solutions for their clients. They focus on fostering strong relationships, driving customer satisfaction, and enhancing engagement through strategic guidance and expert support, ultimately ensuring clients achieve their loyalty program goals.

Client Success and Engagement

The Strategy and Insights team at Brierley leverages advanced data analytics and market research to develop strategic plans and provide actionable consumer insights. By combining innovative thought leadership with in-depth expertise, the team drives the creation and optimization of profitable loyalty programs, ensuring brands effectively engage and retain their customers.

Strategy and Insights

The Product Management Team at Brierley is responsible for developing and guiding the company's loyalty program solutions. They work to identify market needs, create product strategies, and collaborate with cross-functional teams to ensure the successful execution and continuous improvement of innovative loyalty products.

Product Management Team

The Finance and Accounting Team at Brierley oversees the company's financial health and ensures efficient allocation of resources. They manage billing, payroll, benefits, and financial reporting, as well as implement and analyze financial systems to support comprehensive and compliant accounting practices.

Finance and Accounting Team

This department oversees project planning, execution, and delivery to ensure successful outcomes.

Brierley

Org chart

Teams

Leadership Team

Client Success and Engagement

Strategy and Insights

Product Management Team

Finance and Accounting Team

Project Management

Offices

Brierley

Org chart

Teams

Leadership Team

Client Success and Engagement

Strategy and Insights

Product Management Team

Finance and Accounting Team

Project Management

Offices

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