Piyali Kundu

Piyali Kundu is an accomplished professional in customer experience and management, currently serving as the Head of Customer Experience at Brigade Group since December 2017. Previously, Piyali held the position of Customer Care Manager at Columbia Asia Referral Hospital Yeshwanthpur from January 2014 to December 2017. Experience also includes roles as Rooms Trainer at Park Hyatt Hyderabad, Front Office Manager at THE GOLKONDA RESORTS & SPA, and Assistant Front Office Manager at HYATT REGENCY KOLKATA. Early career experiences feature a position as Cabin Crew at Gulf Air. Piyali holds a post-graduate diploma in Hospital Management from Symbiosis Centre for Distance Learning and a degree in Economics Honours from Calcutta University.