Maxim Saffarini

Head of Customer Success at Brightcall.ai

Maxim Saffarini has a diverse work experience spanning multiple roles and industries. Maxim started their career as an Accounting Intern at HBR Bokföring och redovisning in 2015. In 2016, they worked as a Customer Service Agent at Sipuni. From 2017 to 2018, Maxim served as a Customer Success Agent at Lead Connect. In 2019, they had roles as a Customer Success Coordinator at Done and as a Tester at uTest. Maxim also worked as a Junior Web Developer at Upwork during this time. Maxim joined Convolo.ai in 2020 and has held positions as an Account Executive and currently as the Head of Customer Success. Maxim'smost recent work experience includes being a Senior Business Advisor at Problem Solver, starting in 2023.

Maxim Saffarini attended Stockholm University from 2018 to 2021, where they earned a Bachelor of Science - BS in Enterprise Systems and Service Design, with a focus on Computer & System Sciences. Prior to that, they studied at Thoren Business School from 2014 to 2017, specializing in Business and Marketing. In 2016, Maxim also participated in a linguistic program at EF Séjours linguistiques à Nice, focusing on French Language and Literature. Additionally, in 2015 they attended the EF Executive Language Institute in Oxford, where they studied English Language and Literature in a general capacity.

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