Antonio R.

Antonio R. has extensive experience in technical support, currently serving as a Technical Support Engineer at Brightcove since March 2021, where progression through Tier 2 and Tier 3 roles highlights a dedication to excellence in customer service and technical expertise. Prior to Brightcove, Antonio worked at HCL Technologies as a Help Desk Specialist for the USAA Project from July 2017 to March 2021. Additionally, a background as a Service Desk Technician at Tata Consultancy Services from July 2014 to April 2017 complements a solid foundation in IT support. Antonio holds a degree in Informatica y computacion from Centro de Enseñanza Técnica Industrial, earned between 2013 and 2016.