VC

Vicky Chandler

Head Of Customer Success & Support at BrightLocal πŸ‡ΊπŸ‡¦

Vicky Chandler has a strong and diverse work experience. Vicky has held various managerial positions throughout their career. From 2018 to present, they have been the Head of Customer Success & Support at BrightLocal, where they manage a team across multiple countries and time zones. Their responsibilities include setting targets, managing performance, reducing churn, and ensuring exceptional customer support. Prior to this, from 2016 to 2018, they were the Head of Membership Services at TrustedHousesitters. From 2013 to 2016, Vicky worked as a Quality Control Manager at The Eventa Group, where they developed the entire quality department and successfully decreased booking errors. Vicky also has experience as a Commercial Manager for Spain at Redseven from 2008 to 2013. Before that, they worked as an Operations Executive at Equity Student Travel and as a Senior Customer Service and Complaints Executive at First Choice Holidays.

Vicky Chandler attended Brighton MET and Northbrook College, where they pursued their education. However, specific details such as the degree and field of study are not provided. Additionally, Vicky has obtained the AdWords SEO Standard certification from Jellyfish Training, but the month and year of obtaining the certification are not mentioned.

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Timeline

  • Head Of Customer Success & Support

    September, 2018 - present