Tiandra Banks is an experienced professional in case management with a strong background in Social Security Administration processes. Currently serving as an SSI/SSDI Case Specialist at ResCare since March 2019, Tiandra manages case performance and determines client eligibility for benefits in the SSI/SSDI program. Prior experience includes working as a Lead Case Manager at MAXIMUS, where Tiandra ensured compliance with confidentiality laws and managed timely submissions of SSI documentation. Earlier roles include serving as a Department Manager at H&M and Supervisor at Starbucks Coffee NYC. Tiandra holds a degree in Computer Science from Monroe College.
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