Manny Soto

Manny Soto has a diverse work experience in the IT industry. Manny began their career at Near North Insurance Brokerage in 1998, where they served as a Help Desk Supervisor. Manny provided computer support to branch offices and supervised a team of Technical Services Analysts. In 2004, they joined Beckett Associates as a Helpdesk Manager, overseeing Level I, II, and III Network Support. Manny also implemented Helpdesk protocols and managed PC and laptop configurations for Regional Sales Managers. In 2006, Manny joined Endurance as a System Administrator and Desktop Engineer. Manny provided infrastructure support to network administrators and assisted with remote offices across different locations. Additionally, they handled desktop support for all employees and managed Helpdesk calls and tickets. Most recently, they joined BrightStar Care as an Infrastructure/Desktop Engineer in 2015.

From 1989 to 1992, Manny Soto attended Devry, where they studied Computer and Information Systems Security/Information Assurance. It is not mentioned whether they obtained a degree during this time.