Samantha Starett

Samantha "Sam" Starett is a seasoned professional in operations and customer service, currently serving as the Director of Customer Operations at Brillion since April 2024. Previously, Sam held impactful leadership roles at AIQUEOUS from March 2020 to April 2024, including Director of Operations, where responsibilities encompassed defining operational policies, developing growth directives, and managing personnel training and performance evaluation. Earlier experience includes serving as a Sr Analyst in Sales Operations at SolarWinds, Salesforce Administrator at Web.com, and various roles at The Scooter Store, Grande Communications, HD Supply, Pathfinder Mortgage Group, and RPS Mortgage. Sam's expertise spans project management, Salesforce platform management, client retention strategies, and operational compliance, contributing to significant improvements in data quality and operational efficiencies in multiple organizations.