Dustin Schrader

Senior Director, Customer Success And Workforce Optimization at Brinks Home Security

Dustin Schrader has extensive experience in the roofing and sheet metal industry, having worked as a Commercial Estimator at JB Turner and Sons Roofing and Sheet Metal. Dustin then transitioned to a career in customer success and workforce optimization at Brinks Home, where Dustin has held various leadership positions such as Senior Director of Customer Success and Workforce Optimization, Senior Director of Field Operations & Tech Support, Director of New Customer Operations, and Manager of Customer Retention and Monitoring Operations. Dustin currently serves as a Technical Support Specialist.

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Org chart

Timeline

  • Senior Director, Customer Success And Workforce Optimization

    June, 2022 - present

  • Senior Director, Field Operations & Tech Support

    August, 2021

  • Senior Director, Field Operations

    October, 2019

  • Director, New Customer Operations

    May, 2017

  • Manager, Customer Retention

    April, 2015

  • Manager, Monitoring Operations

    July, 2014

  • Technical Support Specialist

    January, 2012

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