Sheena Kilpatrick-Rackley

Sheena Kilpatrick-Rackley has extensive experience in various managerial roles, including positions at AppFolio, Kohl's Department Stores, Brinks Home, and Pace. Sheena has a strong background in customer success, onboarding, technical support, and supervision. Their roles have involved supporting various departments, managing teams of agents, call monitoring, coaching, and developing policies and procedures.