ChunWei, Edison Tan

ChunWei, Edison Tan has held multiple roles in the past seven years. In 2019, they were a Client Success Executive at BrioHR, where they were responsible for ensuring an excellent onboarding experience for all clients, handling and resolving client requests and feedbacks, and being the trusted partner for the client on product functionality. In 2018, they were a Club Services Manager at Anantara Vacation Club, where they managed a team of supervisors and coordinators, provided customer service and reservation service to Club Owners, and liaised closely with the Contract Administration and Financial Services departments. From 2014 to 2018, they were a Customer Experience Group Team Manager and Customer Support Specialist- English/Chinese at Agoda, where they were responsible for continuously monitoring traffic, providing constructive feedback, coaching and mentoring, and supervising the quality assurance process. From 2013 to 2014, they were a Sales & Reservation Coordinator and Front Office Assistant at Sky Express Hotel in Kuala Lumpur, Malaysia, where they were responsible for maintaining an organized, efficient and professional office environment, and providing staff support in the form of clerical and related office/guest services.

ChunWei, Edison Tan attended UCSI University from 2008 to 2013, where they obtained a Bachelor of Arts in Psychology with a focus in Psychology.