Bristol-Myers Squibb
Alex Tortocan is an experienced AV Site Lead currently contributing to the Workplace Conferencing Services team at Yorktel and Bristol Myers Squibb since October 2021. Alex is skilled in maintaining positive relationships with site leadership and customers, ensuring high-quality customer service for AV and collaboration services, and conducting proactive maintenance for conference rooms. Previous roles include Technical Support Engineer at Blackstone, where Alex provided on-site and remote support, and Service Engineer at Carillion Communications Ltd. with a focus on customer service during the Covid19 pandemic. Alex has also held positions at various companies, including ISDM Solutions Ltd. as an AV/VC Engineer and multiple roles at EOS IT Solutions, gaining expertise in video conferencing technology deployment and data center infrastructure. Academic qualifications include a degree in Information Management from Romanian-American University and a degree in Financial Management Accounting from Spiru Haret University.
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