James Kuria Mbithi

James Kuria Mbithi is an accomplished insurance executive with extensive experience in operational leadership within the industry. Currently serving as Chief Operating Officer for General Insurance at Britam since March 2021, James has held multiple senior positions, including Group Head of Operations-East Africa and COO roles in both Kenya and Rwanda at UAP Old Mutual Group. With a background in strategic management, healthcare pricing, product development, and alternative channels, James has demonstrated expertise in driving business growth and operational efficiency. James Kuria's educational credentials include a degree in Actuarial Science from Maseno University and ongoing doctoral studies in Digital Marketing at Monarch Business School Switzerland. James also holds various industry designations, including FLMI, AIIK, ALMI, and CIRM.