Patrick Botting

Patrick Botting is an accomplished IT Service Manager currently employed at British Business Bank since December 2022, where responsibilities include advancing service delivery practices in alignment with ITIL standards. Prior experience includes serving as IT Service Relationship Manager at Red Box, leading service delivery management for major clients, and as Technical Service Delivery Manager and Graduate Service Delivery Manager at Proact IT UK, where management of services contracts and customer relationships was key. Early career experience encompasses a role as Service Management Analyst at Accenture, focusing on IT support and customer satisfaction analysis. Patrick Botting holds a degree in Business Computing Systems from the University of Northampton and a BTEC National Diploma in IT Software Development from Chesterfield College.