NM

Natalie McCall

Manager, Marketing & Customer Experience at BC Ferries

Natalie McCall has over 16 years of experience in the travel industry, with a focus on onboard operations and customer experience. Natalie has a proven track record of implementing safety protocols, improving efficiency, and enhancing employee engagement. Natalie is skilled in providing leadership, coaching, and ensuring guests receive world-class service throughout their journey.

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Timeline

  • Manager, Marketing & Customer Experience

    May, 2021 - present